Refunds
There is a no refund policy for services scheduled, however you may reschedule your appointment for a later session.
No refunds on products; exchanges only for products purchased within 30 days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 2000 Wisconsin Ave. Unit N1A, Racine, WI 53403
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Shipping returns
To return your product, you should mail your product to: 2000 Wisconsin Ave. Unit N1A, Racine, WI 53403
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at: [email protected] for questions related to refunds and returns.